Statewide Child Support
Case Management & Payment System
A statewide, paperless Child Support Case Management & Payment System used by all 67 Florida Clerks’ offices. Developed to align with Florida Statutes and federal mandates, eCLERC enables centralized processing of roughly $2 billion annually, integrates seamlessly with other Clerk systems, and reduces local IT overhead through a hosted architecture.
Supporting Florida’s Clerks with a Statewide Child Support Management Solution
Why it Matters
Statewide Reach:
Implemented in all 67 Florida Clerks’ offices, ensuring standardized, compliant processing of child-support cases.
Statutory & Federal Compliance:
Built with reference to Florida Statutes Chapter 61 and Title IV-D federal requirements
Centralized, Modern Architecture:
eCLERC transitions from local server-based legacy architecture to a centrally‐hosted, secure, paperless system for efficiency and cost control.
Seamless Workflow & Integration:
Designed to integrate with other Clerk systems (CMS, ORI, payment platforms) and support multi-case payment entry, automated case receipt, and import of external data from the Florida Department of Revenue (DOR).
Features
Fully Paperless Operations
From case creation to payment disbursement, the system supports digital workflows and documentless processing.
Multi-Case Payment Capability
Users can apply a single payment to multiple cases for one obligor, reducing manual processing and administrative effort.
Automated Case Data Import & Validation
Daily DOR-fed “pending receipt of order” files can be auto-imported or manually reviewed to streamline new case setup.
Integration-Friendly
Architected to align with other Clerk systems (Case Management, Official Records, e-Filing) and supports shared data workflows.
Efficient, Cost-Saving Architecture
Moving to a centralized, hosted solution reduces local IT burden, enhances performance, and offers predictable operational costs.
